Shipping and Policies

Shipping to United Kingdom

Shipping Costs

All shipping is based on weight.

To find out how much your shipping costs will be click on the 'Add to Basket' button and the shipping costs will be calculated for you.

All parcels will be sent out by 1st Class Delivery.

Delivery Times

Jewellery Mannequin Stands - Dispatched within 48 hours

Personalised Gifts - Dispatched within 5 days

SBC Gels - Please allow up to 10 working days

Payments will be made via Google Checkout or PayPal over a secure server

Payment Methods

If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart.

All payments will be made via Google Checkout or PayPal over a secure server. You do not have to have a PayPal account to pay via PayPal. You can pay by Mastercard, Delta, Visa, Amex, Solo, Switch, Visa Electron.

Privacy Policy

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. Financial information including credit card numbers, expiration dates, etc. is not given to Amanda Jane Limited. Please see below for information about PayPal.

Information About Google

With Google Checkout, you will use a single username and password (instead of manually entering billing and shipping information) to complete purchases on stores across the web.

Choose to pay using your credit card or debit card.

Make secure purchases without revealing your credit card number or financial information.

Information About PayPal

Choose to pay using your credit card, debit card, or bank account.

Make secure purchases without revealing your credit card number or financial information.

Shop using PayPal on eBay and with thousands of merchants worldwide.

We Help Prevent Identity Theft

Pay without sharing financial information

One of the most effective ways to protect yourself from identity theft is to keep your personal and financial information as private as possible. A unique benefit of paying with Google or PayPal is that Amanda Jane Limited receive payments without ever seeing your financial details.

Cancel Items from an Order

You can cancel or amend any order placed with amanda-jane.co.uk, provided that the order has not yet entered the dispatch process. To confirm this, please email orders@amanda-jane.co.uk, quoting your delivery address.

1. Purchases

At amanda-jane.co.uk we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.

We regret that we also cannot accept returns on products where the item has been unsealed.

For your protection, we recommend that you use a recorded-delivery service if the value of the return is more than 50 GBP.

Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective. If we do not receive the item back from you with the delivery slip, we may arrange for collection of the item from your residence at your cost.

2. Defective Items

Damaged items: if you take delivery of an amanda-jane.co.uk package and the contents have been damaged in transit, you can return the item(s) to us within 30 days of receipt for exchange. Please email orders@amanda-jane.co.uk. Please quote your postcode.

Defective items: you have the right to return a faulty item within a reasonable period of time. Please keep all the warranty information that accompanies your item as this will be needed should there be a fault. In the unlikely event that you have a faulty item, you may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you. If you choose to return the item to us, please email orders@amanda-jane.co.uk. Please quote your postcode.

Note: in the event of amanda-jane.co.uk sending you a replacement for a damaged or defective item, you must return the original item to amanda-jane.co.uk within 30 days. amanda-jane.co.uk reserves the right to charge the price of the replacement if the item is not returned within 30 days of the date on which amanda-jane.co.uk confirms we will issue a replacement.

3. I haven't received everything I ordered

Items you order from amanda-jane.co.uk may sometimes be sent in more than one delivery. For example, you may receive multiple deliveries if your order contains an oversized item that needs to be dispatched separately or if your item is out of stock.

Regardless of the number of deliveries you receive, you'll only be charged the amount that was originally quoted to you at the time you placed your order.